Bosch Laundry Does Anyone Know How To Fix The Softener Dispenser A Bosch Washing Machine?

Does anyone know how to fix the softener dispenser a Bosch washing machine? - bosch laundry

I bought a Bosch washing machine and the container for the bleach and fabric softeners never worked. I traveled a lot for work the first time that I bought and ran warranties time, everyone knows what the problem might be and / or how to solve this problem?
** (Please do not attack Bosch, I will not help solve the problem, I'm sure there are poeple not satisfied with their products).